In an attempt to help law enforcement to solve and prevent crimes, Securus technology, which is headquartered in Dallas, Texas, developed a new product or service. In regard to this, they receive several letters and emails from prison officials and a sample of those will be discussed in this article.
A comment is written in gratitude to the service because through information obtained from phone calls, the customer was able to obtain search warrant and from there, the corrupt staff member was arrested for introduction of contraband. In another, the client explained how they got useful information from phone calls that revealed how inmates were involved in consumption of alcohol, sale of drugs, suspicious transfer of money, use of cell-phones and details of how a civilian was involved in selling prescription drugs at a discount. Another comment was left to acknowledge the work done through Securus Technology that the prison correction service heavily relied on and in that way, helped to revolutionize the prison environment, as well improve the safety of the nation.
In another comment, Securus’ vision was applauded as it was in synchrony with the prisons’ aggressive investigative nature, and that was helpful in development of methods that improve the jail security posture. Additionally, the investigative tool helped in investigating cases of reported harassment or any other threat posed. The Sheriff department was so impressed in the service offered by Securus technology that they admitted without this service, some of the cases involving money and drugs that had been solved would have been completely impossible. In conclusion, all the comments left recognized the services provided to over 3450 law enforcement agencies and more than 1 million inmates in North America. Other services provided include public information, biometric analysis, communication channels and product monitoring.